Delivery Information
UK/ Channel Islands
|
Order value |
UK Standard (3-5 working days) |
UK Express (1-2 working days) |
|
Up to £75 |
£2.99 |
£4.99 |
|
£75+ |
N/A |
Free |
Express orders placed between Monday and Friday should arrive within 24 to 72 hours. Please note that Express Delivery is not a guarantee of next day delivery.
Europe
|
Location |
Express Service (1-3 working days) |
Economy Service (5-7 working days) |
|
Europe |
£15 |
£9.95 |
The carrier we use is DHL International.
International Outside of Europe
|
Location |
Express Service (3-5 working days) |
|
USA & Canada |
£15 |
|
Australasia |
£19.95 |
|
South America |
£19.95 |
|
Asia & Middle East |
£19.95 |
|
Africa |
£19.95 |
|
Rest of the World & countries that attract a surcharge |
£25 |
The carrier we use is DHL International.
Click & Collect
We offer a free click & collect service. Please select the ‘Pick up’ option in checkout. During the lockdown period, we are only operating our click & collect service out of our Coes Ipswich store. Click & collect orders are available for collection between 10AM - 4PM Monday - Saturday. Please arrive via the back door at the rear of the building:
We will email you to confirm when your order will be ready for collection.
The collection time, from time of processed order, may, in certain circumstances, take up to five working days. If you need your items urgently, our postal delivery service may be a better option.
Click & Collect for Schoolwear
If you are purchasing school uniform for any of the schools listed below, you can choose to collect your order from the school. This Click & Collect service is offered free of charge. Please select the ‘Pick up’ option during checkout and select your school. You can of course, also collect your school uniform order from any of our stores.
Beccles
Cedarwood Primary
Colchester High School
Framlingham College & Framlingham College Prep School
Holmwood House Preparatory
Ipswich School
Old Buckenham Hall
Orwell Park School
Oxford House
Saint Felix School
St. Joseph's College
Terms
Delivery time depends on location and time of order (weekend orders can take a little longer).
Please note that we are not responsible for any Customs or Security delays, and that you may be liable for local taxes on delivery if your order exceeds the destination country’s duty threshold.
Some of our suppliers restrict the countries where we can sell their products. This will be noted on the product page.
Customers ordering from outside the European Union: if you require a VAT receipt please contact us.
Any Other Questions?