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Free express UK delivery over £75.

Delivery Information

Due to our reduced hours of operation as a result of COVID-19, we will not be dispatching orders on Saturdays for now. However, we are still dispatching orders daily during the week, Monday to Friday. Please note: some orders may experience delays.

UK/ Channel Islands

Order value

UK Standard (3-5 working days)

UK Express (1-2 working days)

Up to £75

£2.99

£4.99

£75+

N/A

Free

Express orders placed between Monday and Friday should arrive within 24 to 72 hours. Please note that Express Delivery is not a guarantee of next day delivery.

Europe

Location

Express Service (1-3 working days)

Economy Service (5-7 working days)

Europe

£15

£9.95

The carrier we use is DHL International.

International Outside of Europe

Location

Express Service (3-5 working days)

USA & Canada

£15

Australasia

£19.95

South America

£19.95

Asia & Middle East

£19.95

Africa

£19.95

Rest of the World & countries that attract a surcharge

£25

The carrier we use is DHL International.

Click and Collect

We offer a free Click and Collect service, where online orders can be collected from the shops below during their usual opening hours.

Ipswich

Felixstowe

Maldon

Golding of Newmarket

Goddards of King's Lynn

We will email you to confirm when your order will be ready for collection.

To collect, you will need to bring a copy of the confirmation email or quote the order number in-store.

The collection time, from time of processed order, may, in certain circumstances, take up to seven days depending on the location you wish to collect from.  If you need your items urgently, our postal delivery service may be a better option.

Terms

Delivery time depends on location and time of order (weekend orders can take a little longer).

Please note that we are not responsible for any Customs or Security delays, and that you may be liable for local taxes on delivery if your order exceeds the destination country’s duty threshold.

Some of our suppliers restrict the countries where we can sell their products. This will be noted on the product page.

Customers ordering from outside the European Union: if you require a VAT receipt please contact us.  

Any Other Questions?

Contact Us

Embroidered garments that are ordered with other items will be sent out separately, please allow up to two weeks for your embroidered item to arrive. We will email you on the progress of this.