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Free express UK delivery over £75.

Delivery Information

UK/ Channel Islands

Order value

UK Standard (3-5 working days)

UK Express (1-2 working days)

Up to £75






Express orders placed between Monday and Friday should arrive within 24 to 72 hours. Please note that Express Delivery is not a guarantee of next day delivery.



Express Service (1-3 working days)

Economy Service (5-7 working days)




The carrier we use is DHL International.

International Outside of Europe


Express Service (3-5 working days)

USA & Canada




South America


Asia & Middle East




Rest of the World & countries that attract a surcharge


The carrier we use is DHL International.

Click & Collect

We offer a free click & collect service. Please select the ‘Pick up’ option in checkout. During the lockdown period, we are only operating our click & collect service out of our Coes Ipswich store. Click & collect orders are available for collection between 10AM - 4PM Monday - Saturday. Please arrive via the back door at the rear of the building:


We will email you to confirm when your order will be ready for collection.

The collection time, from time of processed order, may, in certain circumstances, take up to five working days. If you need your items urgently, our postal delivery service may be a better option.

Click & Collect for Schoolwear

If you are purchasing school uniform for any of the schools listed below, you can choose to collect your order from the school. This Click & Collect service is offered free of charge. Please select the ‘Pick up’ option during checkout and select your school. You can of course, also collect your school uniform order from any of our stores.


Cedarwood Primary

Colchester High School

Framlingham College & Framlingham College Prep School

Holmwood House Preparatory

Ipswich School

Old Buckenham Hall

Orwell Park School

Oxford House

Saint Felix School

St. Joseph's College


Delivery time depends on location and time of order (weekend orders can take a little longer).

Please note that we are not responsible for any Customs or Security delays, and that you may be liable for local taxes on delivery if your order exceeds the destination country’s duty threshold.

Some of our suppliers restrict the countries where we can sell their products. This will be noted on the product page.

Customers ordering from outside the European Union: if you require a VAT receipt please contact us.  

Any Other Questions?

Contact Us


Embroidered garments that are ordered with other items will be sent out separately, please allow up to two weeks for your embroidered item to arrive. We will email you on the progress of this.