Delivery Information
We are dispatching orders daily from Monday to Saturday. Please note: some orders may experience delivery delays.
UK/ Channel Islands
|
Order value |
UK Standard (3-5 working days) |
UK Express (1-2 working days) |
|
Up to £75 |
£2.99 |
£4.99 |
|
£75+ |
N/A |
Free |
Express orders placed between Monday and Friday should arrive within 24 to 72 hours. Please note that Express Delivery is not a guarantee of next day delivery.
Europe
|
Location |
Express Service (1-3 working days) |
Economy Service (5-7 working days) |
|
Europe |
£15 |
£9.95 |
The carrier we use is DHL International.
International Outside of Europe
|
Location |
Express Service (3-5 working days) |
|
USA & Canada |
£15 |
|
Australasia |
£19.95 |
|
South America |
£19.95 |
|
Asia & Middle East |
£19.95 |
|
Africa |
£19.95 |
|
Rest of the World & countries that attract a surcharge |
£25 |
The carrier we use is DHL International.
Click and Collect
We are currently providing a Click and Collect service at our Ipswich store only. If you would like a contactless service, please arrive in our customer car park at the rear of the building and call 01473 256061, quoting your name and order number. One of our staff members will bring your order out to you. Alternatively, please visit us in-store and speak to any available staff member who will help you with your collection.
Terms
Delivery time depends on location and time of order (weekend orders can take a little longer).
Please note that we are not responsible for any Customs or Security delays, and that you may be liable for local taxes on delivery if your order exceeds the destination country’s duty threshold.
Some of our suppliers restrict the countries where we can sell their products. This will be noted on the product page.
Customers ordering from outside the European Union: if you require a VAT receipt please contact us.