We are dispatching orders daily from Monday to Saturday. Please note: some orders may experience delivery delays.

UK/ Channel Islands

Express orders placed between Monday and Friday should arrive within 24 to 72 hours. Please note that Express Delivery is not a guarantee of next day delivery.

Europe

The carrier we use is DHL International.

International Outside of Europe

The carrier we use is DHL International.

Click & Collect

We offer a free click & collect service. Please select the ‘Pick up’ option in checkout. Orders can be collected from any of our stores:

Ipswich

Felixstowe

Maldon

Golding

Goddards

We will email you to confirm when your order will be ready for collection.

We are also providing a contactless service to our Ipswich and Goddards stores, please arrive in our customer car park and call Ipswich (01473 256061) | Goddards (01553 772382), quoting your name and order number. One of our staff members will bring your order out to you.

Alternatively, and for all other branches, please visit us in-store and speak to any available staff member who will help you with your collection.

The collection time, from time of processed order, may, in certain circumstances, take up to five working days. If you need your items urgently, our postal delivery service may be a better option.

Click & Collect for Schoolwear

If you are purchasing school uniform for any of the schools listed below, you can choose to collect your order from the school. This Click & Collect service is offered free of charge. Please select the ‘Pick up’ option during checkout and select your school. You can of course, also collect your school uniform order from any of our stores.

Beccles

Cedarwood Primary

Colchester High School

Framlingham College & Framlingham College Prep School

Holmwood House Preparatory

Ipswich School

Old Buckenham Hall

Orwell Park School

Oxford House

Saint Felix School

St. Joseph's College

Terms

Delivery time depends on location and time of order (weekend orders can take a little longer).

Please note that we are not responsible for any Customs or Security delays, and that you may be liable for local taxes on delivery if your order exceeds the destination country’s duty threshold.

Some of our suppliers restrict the countries where we can sell their products. This will be noted on the product page.

Customers ordering from outside the European Union: if you require a VAT receipt please contact us.  

Any Other Questions?

Contact Us