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Free express UK delivery over £75.

Delivery Information

UK Christmas Cut-Off:

Standard: Order before 12PM on 20th December.

Express: Order before 12PM on  22nd December.


UK/ Channel Islands


Order value

UK Standard (3-5 working days)

UK Express (1-2 working days)

Up to £75






Express orders placed between Monday and Friday should arrive within 24 to 72 hours. Please note that Express Delivery is not a guarantee of next day delivery.




Express Service (1-3 working days)

Economy Service (5-7 working days)




The carrier we use is DHL International.


International Outside of Europe


Express Service (3-5 working days)

USA & Canada




South America


Asia & Middle East




Rest of the World & countries that attract a surcharge


The carrier we use is DHL International.

Click & Collect

We offer Click and Collect at all our stores in IpswichFelixstoweMaldonGoddards in King's Lynn and Golding in Newmarket. Please visit us in-store and speak to any available staff member who will help you with your collection. We will email you to confirm when your order will be ready for collection. Please ensure you have received the "Ready for Collection" email before making your trip to our store.

We are also providing a contactless service at our Ipswich and Goddards stores, please arrive in our customer car park and call Ipswich (01473 256061) | Goddards (01553 772382), quoting your name and order number. One of our staff members will bring your order out to you. 

The collection time, from time of processed order, may, in certain circumstances, take up to five working days. If you need your items urgently, our postal delivery service may be a better option.

Click & Collect for Schoolwear

If you are purchasing school uniform for any of the schools listed below, you can choose to collect your order from the school. This Click & Collect service is offered free of charge. Please select the ‘Pick up’ option during checkout and select your school. You can of course, also collect your school uniform order from any of our stores.

Ipswich School

Orwell Park School

St. Joseph's College

Woodbridge School


Delivery time depends on location and time of order (weekend orders can take a little longer).

Please note that we are not responsible for any Customs or Security delays, and that you may be liable for local taxes on delivery if your order exceeds the destination country’s duty threshold.

Some of our suppliers restrict the countries where we can sell their products. This will be noted on the product page.

Customers ordering from outside the European Union: if you require a VAT receipt please contact us.  

Any Other Questions?

Contact Us


Embroidered garments that are ordered with other items will be sent out separately, please allow up to two weeks for your embroidered item to arrive. We will email you on the progress of this.